Design leader with a track record of driving impactful solutions in high risk areas, including civic integrity, AI risks, identity verification, support, and regulatory compliance. Committed to balancing social responsibility with business needs.
Once dreaming of becoming a philosopher or a chef, I fell in love with design in Milan. My journey led me through startup incubators, design agencies, and postgraduate research on cognitive disfluency in Italy and Ireland before I settled in London.
Throughout the past 7+ years at Meta, I have obsessed over responsible design. I began by creating Facebook's tools for content moderation appeals and anti-harassment. Later, I designed one of the world’s largest identity verification platforms, safeguarding election integrity and tackling themes like pseudonymity, regional differences in identity, and accountability in the Metaverse.
As a founding member of the Meta Support organization, I architected AI for Support, scaling conversational products into a global system serving billions across Messenger, Instagram, WhatsApp, and Facebook.
Currently, I lead our transition to an AI fluent ecosystem, setting new standards for safe and equitable products at scale, while welcoming hundreds of new folks to inclusive practices every week.
Design leader with a track record of driving impactful solutions in high-risk areas, including civic integrity, AI risks, identity verification, support, and regulatory compliance. I am passionate about balancing business needs with social responsibility.
Once dreaming of being a philosopher or a chef, I fell in love with Design in Milan. My journey led me through startup incubators, design agencies, and post-graduate research on cognitive disfluency in Italy and Ireland, before I settled in London.
Over the past 7+ years at Meta, I have grown into a leader rooted in responsible design. I began by creating Facebook's tools for content moderation appeals and anti-harassment. Later, I designed one of the world’s largest identity verification platforms, safeguarding election integrity and tackling themes like pseudonymity, regional differences in identity and accountability in the Metaverse.
As a founding member of the Meta Support organization, I led AI for Support, scaling conversational tools from zero-to-one into a global system serving billions across Messenger, Instagram, WhatsApp, and Facebook.
Currently, I lead our transition to an AI-fluent ecosystem, setting new standards for safe and equitable products at scale.
Beyond product strategy, I am deeply invested in fostering a strong craft culture, actively building peer communities, driving organization-wide AI literacy, and anchoring teams in inclusive design principles.
Featured work
WIRED / 2026 - Meta AI chats that are built to be fully private
Meta Newsroom / 2026 - Our AI wearables are “changing the game” for disabled people
Meta Newsroom / 2025 - Building toward a smarter, more personalized assistant
Meta Newsroom / 2023 - What’s new across our AI experiences
The Verge / 2023 - Meta is putting AI chatbots everywhere
Meta Newsroom / 2023 - Introducing new AI experiences across our Family of Apps and devices
CNET / 2022 - Locked out of Facebook? There's a new lifeline for you
WIRED / 2022 - Meta’s tricky quest to protect your account
ABC News / 2022 - Tested the new chat support with more than a million people in eight countries
The Verge / 2021 - Facebook finally has live chat support for people who are locked out of their accounts
Instagram Blog / 2020 - Introducing new authenticity measures on Instagram
Facebook Newsroom / 2020 - Verifying the identity of people behind high-reach profiles
F8 / 2019 - Facebook's toolkit for safety & security
WIRED / 2026 - Meta AI chats that are built to be fully private
Meta Newsroom / 2026 - Our AI wearables are “changing the game” for disabled people
Meta Newsroom / 2025 - Building toward a smarter, more personalized assistant
Meta Newsroom - What’s new across our AI experiences
The Verge - Meta is putting AI chatbots everywhere
Meta Newsroom - Introducing new AI experiences across our Family of Apps and devices
CNET - Locked out of Facebook? There's a new lifeline for you
WIRED - Meta’s tricky quest to protect your account
ABC News - Tested the new chat support with more than a million people in eight countries
The Verge - Facebook finally has live chat support for people who are locked out of their accounts
Instagram Blog - Introducing new authenticity measures on Instagram
Facebook Newsroom - Verifying the identity of people behind high-reach profiles
F8 2019 - Facebook's toolkit for safety & security
Visual traces
Wanna talk?
E-mail me or find me on LinkedIn and Queer Design Club